Contact & support

A real person reads every message.

Whether the form isn't showing on your theme or a refund didn't go through, send us the details and we'll sort it out.

admin@euwiderrufsbutton.appView on Shopify App Store

Email support

Write to admin@euwiderrufsbutton.app for anything about installation, the withdrawal form, refunds or billing.

Response time

We reply within one business day, Monday to Friday. Installation problems are picked up first.

Merchant of record

VISION AIR LTD, Manchester, United Kingdom. Billing runs through Shopify on your regular store invoice.

What to include

Sending these up front usually saves a round trip:

  • Your store domain (e.g. shop.example.de)
  • The order number or withdrawal request ID
  • What you expected to happen, and what happened instead
  • A screenshot of the page or email, if there is one
  • The plan you are on — Free or Pro
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